Scribe AI

What is Scribe AI?

Scribe AI is a workflow documentation platform that automatically captures and converts user actions into step-by-step guides, made by Scribe How. The tool records screen activity and generates written instructions without manual typing, eliminating the need for screenshots and manual documentation. It serves over 5 million users across 78,000+ enterprise customers, including 94% of Fortune 500 companies.

The platform operates through a capture-and-optimize workflow. Users record any digital process—software implementation, employee onboarding, customer support procedures, or standard operating procedures—and AI automatically generates formatted guides with text and screenshots. These guides can be shared across multiple channels including chat applications, wikis, and knowledge bases, or embedded directly into internal tools. The system includes on-screen walkthroughs that guide users through processes in real time, reducing reliance on external documentation. An analytics layer tracks how work happens across teams and tools, surfacing AI-powered suggestions for workflow optimization and identifying compliance gaps.

Enterprise features include data redaction to mask sensitive information before documentation, SOC 2 Type II certification, and compliance with HIPAA, CCPA, and other regulatory standards. The platform integrates with existing enterprise systems and offers an API for custom implementations. According to documented case studies, users report 41.6 hours saved per person monthly, 50% reduction in new hire training time, 90% reduction in documentation creation time, and 98% procedure compliance rates after implementation.

Scribe AI operates on a freemium pricing model with free and paid tiers. The free version provides basic capture and sharing functionality, while enterprise plans add advanced security, compliance controls, workflow analytics, and priority support. Organizations across operations, IT, finance, customer service, and human resou