Outreach

What is Outreach?

Outreach is an agentic AI platform for revenue teams that automates and orchestrates sales activities across prospecting, deal management, forecasting, coaching, and account expansion. Built by Outreach Inc., the platform uses AI agents that function as teammates to work every deal and account simultaneously, designed to reduce reliance on manual seller processes.

Core capabilities include sales engagement, pipeline management, conversation intelligence, deal insights, and sales forecasting. The platform features Outreach Omni, a universal conversational agent that allows sellers to ask questions and take action across accounts, opportunities, and prospects from multiple locations including in-app, mobile, and Slack. Agent Studio provides workflow automation without requiring custom code, enabling teams to deploy pre-built workflows for core sales motions. The Meeting Prep Agent automatically generates briefings before calls, covering account history, participant overviews, and suggested talking points. The knowledge module lets organizations upload proprietary content like case studies and competitive battlecards to personalize AI interactions. AI Topics Explorer analyzes conversations at scale to identify buyer patterns and competitor mentions.

The platform integrates with Salesforce and includes mutual action plans, rep coaching tools, and revenue intelligence features. Outreach serves sales, marketing, revenue operations, and customer success teams across enterprise organizations. Notable customers include Amplitude, which consolidated five platforms into Outreach and saved over $600,000 annually in tech spend. The platform reportedly helps close over 2 million opportunities monthly.

Security features include enterprise-grade encryption, SSO, role-based access controls, and configurable agent governance with full audit trails. The solution operates on a subscription pricing model requiring a demo request to view specific rates. Similar competitive p